Shipping Policy
Thank you for choosing Craftco Export. We are committed to providing you with a seamless shopping experience. Please review our shipping policy below to understand the terms and conditions associated with the delivery of your order.
Shipping Coverage
1. We ship to most countries worldwide. However, certain locations may have restrictions. Please contact us if you are unsure about shipping to your location.
2. Shipping charges and delivery times may vary based on your location and the size of the order.
Order Processing Time
1. All orders are processed within 5-10 business days after payment confirmation. 2. Orders are not shipped or delivered on weekends or public holidays.
3. In the event of a delay due to high order volumes or unforeseen circumstances, we will notify you via email or WhatsApp.
Delivery Time
1. Domestic Shipping: Orders within India typically take 7-10 business days to arrive after dispatch.
2. International Shipping: Delivery times vary depending on the destination country and shipping method chosen. Estimated delivery times are 30 business days.
Shipping Charges
1. Shipping costs are calculated at checkout and are based on the weight, dimensions, and destination of the order.
2. Any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
Tracking Your Order
1. Once your order is shipped, you will receive a tracking number via email or WhatsApp.
2. You can track your order through the carrier's website or visit our [Order Tracking Page] for real-time updates.
3. For any issues or assistance, please contact us at: a. Email: connect@craftcoexport.com / craftcoexports@gmail.com b. WhatsApp: (+91-9266090186) Damaged or Lost Shipments
1. If your order arrives damaged, please contact us within 24 hours of delivery. Provide photographs of the damaged item and packaging.
2. For lost shipments, contact our customer support team. We will assist you in filing a claim with the shipping carrier.
Additional Information
1. All orders are carefully packaged to ensure they arrive in excellent condition.
2. Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect addresses.
3. In case of non-delivery due to incomplete or incorrect information, reshipping charges will apply. Contact Information For any shipping-related inquiries, please contact us: • Email: connect@craftcoexport.com / craftcoexports@gmail.com • WhatsApp: (+91-9266090186) We appreciate your understanding and value your trust in Craftco Export. Thank you for choosing us for your shopping needs